Who are we?

Akureyri Activities is a group of friends that love the sport of riding bikes.
We are very passionate about delivering a high-end experience to you
and leave you with a smile that can’t be wiped away for a while.

We are all local riders who have been exploring the trails around
Akureyri for years and building new ones.

We know the area better than most and you have a chance to enjoy
it with us for a day or even more and leaving all the stress of finding
the right trails or the right equipment to us.

On all our tours our guides will have a backpack with them, with spare tubes and
and other tools needed for smaller repairs along with safety first kit for smaller
accidents.

Cycling in North Iceland is unbelivable experience that you can’t miss
Join us for the ultimate adventure.

Terms and Conditions

Booking and Payment

To confirm your booking you are required to fully pay the tour price.
Once we have accepted your booking and received your payment, the contract between us will become binding and we will send you the payment confirmation and service vouchers.

Changes or Cancellation by Akureyri Activity
Before you enter into a contract with us, we reserve the right to change any of the facilities or services described in our brochure or website. We also reserve the right to cancel the tour. For example: Do to weather and/or track conditions. It is unlikely we will have to make any changes to your tour however we do plan the arrangements months in advance. Any changes are usually very minor and we will advise you at the earliest possible date. If a major change becomes necessary, we will inform you as soon as reasonably possible if there is time before your tours begins. When a major change or cancellation occurs you will have the choice of accepting the change of arrangements, purchasing another available tour from us, or cancelling your tour. We will refund all payments made directly to us in respect of the tour price. We will not however be in a position to refund any personal expenses you may have incurred as a result of your booking such as flight payments for land-only tours, travel insurance, equipment purchases, visas, vaccinations etc.

Changes or Cancellation by Customer

All cancelations made by customer made:
3 days before departure are fully refunded
1-2 days before departure 50% refunded
Same day are not refunded

Information ProvidedAny information provided by Akureyri Activity on such matters as climate, clothing, baggage, special equipment etc. is given in good faith but without responsibility on the part of Akureyri Activity.

Adventure Travel and Client Responsibility
It is a fundamental booking condition that you accept the hazards involved in this sort of activity and you accept that in visiting remote and mountainous regions there is an element of on-tour flexibility. The itinerary stated in the tour dossier is indicative only and not a guarantee that a particular route will be followed or place reached. You must acknowledge that delays and alterations and their results, such as inconvenience and discomfort, are possible where unforeseen circumstances arise. You must have a level of fitness commensurate with your chosen tour and you are responsible for bringing the appropriate equipment.

Medical & Dietary Conditions
If you are affected by a medical condition which may affect your or other people’s enjoyment of the tour, you must advise this at the time of booking. Similarly you must advise us of dietary conditions and preferences at the time of booking.

Independent Travel Arrangements
We will not be responsible or liable for your actions or your safety for any independent travel you undertake before, during (if you choose to leave) or after the tour.

Complaints Procedure
If you have a complaint about the tour you should make it known to your guide/leader at the earliest opportunity. If you feel your complaint has not been properly dealt with we shall endeavour to agree a settlement with you. Any outstanding complaint not resolved during the tour should be notified to us in writing within 30 days of the scheduled date of return.

Our Liability & Compensation
Akureyri Activities will accept liability for the negligence of its employees causing direct physical injury to passengers only to the extent that it is obliged under Icelandic law. We cannot be held responsible for any mishap to yourself or your property, and in particular for the consequences of flight cancellations, vehicle accidents, strikes, sickness, Government or customs or police intervention or other such happenings. By confirming your booking with Akureyri Activities you acknowledge that we have taken all reasonable steps to safeguard its liability in this respect.

Variation of Booking Conditions
When you confirm the booking form you agree to accept all these booking conditions, and when we accept your booking we agree to carry out our obligations to you as defined in tour information provided to you. Both sides of this agreement are made subject to, and must be interpreted and enforced according to Icelandic law in a Icelandic court.

Akureyri Activities Co/Sportver

Glerártogi 600 Akureyri

Vat ID 46418Reg ID 660495-2829 Phone number: +354 4611445